Mallorca Cycle Shuttle FAQ’s
Bike Care
We treat every bike as if it were our own. Each bike is securely packed into custom trailers, cushioned between mattresses, ensuring it arrives in the same pristine condition as when it was packed before departure.
What do we do?
- We operate a regular bike shuttle service to transport you and your bike to the start of Mallorca’s iconic one-way bucket list routes. Check out the schedule here.
- We offer a bike and rider rescue service in case of breakdowns.
- We provide private airport transfers with instant quotes available here.
Where do the bike shuttles go?
Which towns do you collect from?
How does the bike shuttle service work?
Choose the shuttle that suits you and your bike. Book in advance, as spaces are limited. Arrive at least 15 minutes before departure with proof of ID or your ticket (showing it on your phone is ideal) to get your bike loaded.
Enjoy the journey to your destination and love the ride back. Simple, efficient, and essential—turning your day into an unforgettable adventure.
When do the scheduled shuttles run?
Over the main cycling seasons in Spring and Autumn. Full bike bus schedule is here.
How do I book?
What happens if I am late?
To ensure an efficient service, we must stick to our advertised schedule. Unfortunately, we cannot wait for late passengers, as this affects both our service and other riders.
Please arrive at your chosen departure point before the bike packing time listed on your ticket. As your absence may prevent others from booking, we are unable to issue refunds for missed shuttles.
What are your terms and conditions?
- Be on time.
- Arrive with any i.d. or your ticket before the bike loading time stated on your ticket.
- Full Terms and Conditions
Private Shuttles
If you have a group, and want to go somewhere not on the schedule or at a different time, please email admin@mallorcacycleshuttle.com with required date, place of collection, destination and group size and we will do our best to fit you in.
Which types of payment do you accept?
All major credit and debit cards.
Do I have to book in advance?
Yes. Space is limited, so booking earlier is better than booking later to avoid disappointment. We also recommend booking your trip for early in your stay, ensuring fresh legs and a reserve day should the weather be bad on your chosen day.
Cancellations and refunds
How long do the shuttles take?
We have a maximum of two pickups on each scheduled service. An example service to Andratx is as follows: Port de Pollença, start packing bikes at 07:15, then onto Alcudia and start packing bikes at 07:35 with an average arrival time of 09:15 in Andratx, depending on the traffic.
Toilet facilities on the buses?
There are no toilet facilities available onboard any of our buses. With a maximum journey time of 90 minutes, it is not normally necessary! Just take care with the amount of liquid you choose to have before and during the journey.
Policy towards children
Children aged 15 and under must be accompanied by a paying adult. All seats are priced the same.
