Mallorca Bicycle Rescue

If your bike or your body breaks, we get you where you need to be.

Fast, simple, island-wide.

Why do riders book rescue?

It adds peace of mind to your ride knowing that if your body or bike breaks you'll be picked up and taken where you need to be without stress and hassle so you can still make the most of your day without being hours stranded on the side of the road and/or having your whole group stopped.

Why riders book

Peace of mind – explore the island without worry. Your whole day isn't ruined—nor your group's.

Save time & stress

Avoid taxi zoning headaches, language complications and long roadside waits.

Ready when needed

One call, WhatsApp us your location, we confirm and send a vehicle ETA.

Cover your stay

One rider + one specified bike. Get a policy for yourself and your riding partners.

Maximise your time

You’re here for a limited time, so waiting on the roadside is probably not the best way to spend your day!

Bike or Body

Fast, simple island-wide. Book now

Good to know

Typical response: ~30–40 minutes; can be longer in very remote spots like Port de Sa Calobra during spring rush hour.
Operating hours: from one hour after sunrise to sunset.
Roads only: we recover cyclists from roads a standard (non-4×4) vehicle can access.
Medical emergencies: call an ambulance first; we'll secure/transport your bike (bikes don't fit in ambulances).

Frequently Asked Questions

Is it one policy per rider?

Yes. One policy = one person + one specified bike. ID may be requested to prevent a group trying to cover everyone with one policy.

Are rental or borrowed bikes covered?

Yes—as long as it’s the bike specified when purchasing (prevents group misuse).

Where will you take me?

Your choice: nearest open bike shop, your accommodation, or your rental outlet.

How long will I wait?

Aim is 30–40 minutes; can be longer in remote areas (e.g., Port de Sa Calobra on very busy days). We have vehicles across the island and can bring in additional support.

How many claims can I make?

Once per policy per week per issue (e.g., 14-day cover includes two claims for the same issue). Different issues aren’t capped, but abuse may result in cancellation and refund of the unused portion.

Minimum distance from shop/hotel?

At least 1 km from your accommodation or an open bike shop.

When can I buy?

At least 12 hours before you need it. We’re rescue & recovery, not a taxi.

Do you operate at night?

No. From one hour after sunrise until sunset.

Medical issues?

Call an ambulance. We’ll collect and look after your bike, but we are not medics.

Off-road pickup?

No. You must be on a road a standard (non-4×4) vehicle can drive on.

Tandems, hand bikes, recumbents?

Not currently covered—they don’t fit in all vehicles.

E-bikes?

Covered for mechanical issues. A flat battery isn’t a rescue reason; please manage charging—consider it a learning experience.

Races/sportives?

Not covered. We also cannot operate during the Mallorca 312 where there are road closures.

Can I cancel?

Yes—full refund as long as cover hasn’t started.

What info do I need to buy?

Name, contact details, accommodation address, start date, and the bike details.

Can I change my bike during my stay?

Yes—email us at least 12 hours before and we’ll update the policy.

Ready for Peace of Mind?

Get your rescue cover today and ride worry-free across Mallorca

Book rescue cover